Data Protection Policy

Your personal data is processed by:

Kommunikál-OK Kft.

• Registered office: 4551 Nyíregyháza Csonkás u. 5.
• Tax number: 24212164-1-15
• Company registration number: 15-09-080204
• Court of registration: Nyíregyháza Court of Registry - hereinafter referred to as the Data Controller.

Please read this data protection notice (hereinafter referred to as the Notice) carefully. It details how we process your personal data. This Notice applies to individuals who use our services as consumers. It sets out how we collect, use and, in some cases, share your personal data with third parties. It also provides information about your rights relating to data processing.

The Data Controller (Kommunikál-OK Kft.) is committed to protecting the privacy of website visitors. This notice and statement are primarily concerned with the confidential processing and protection of customer and newsletter subscriber personal data online, but also includes website visitors. We outline what data we collect about you, how we use it, and how it may be used. The data will not be disclosed to unauthorised parties and is processed in accordance with this notice.

The purpose of data processing may vary depending on the individual contracts, which will be outlined in each contract.

This notice provides you with important information about your personal data and your rights. If you do not agree to these terms, you may suspend your use of the website and continue browsing without providing your personal data.

Data Controller's Responsibility and Contact Information

1.1 Information relating to data processing

The Data Controller for the data processing detailed in this notice is Kommunikál-OK Kft. (hereinafter referred to as the Data Controller).

If you have any feedback, questions or complaints regarding our data protection procedures, please contact us using the following details:

Postal address: 4551 Nyíregyháza Csonkás u. 5. or send an email to info@kikapcsologo.hu.

You are entitled to access our website without providing any personal data. However, to browse the website, you must accept our cookie policy, and for newsletter subscriptions, you must also consent to our data protection notice and statement. Personal data is any information that can be used to identify an individual, either directly or indirectly, using an identification number or other data that relates to them. In the event that our website collects your personal data, we ensure that it is collected transparently and confidentially.

Your personal data is any information that can be used to identify you, such as your name, address, email address and phone number. You provide your personal data to us voluntarily, when browsing our website. We will always state what data is essential for each purpose. If you do not wish to provide this data, you may not be able to access all our website's features and services. The optional data we collect allows us to understand user needs, and we use it to improve our website and services.

The Data Controller takes all necessary steps to ensure that the personal data we process is accurate and up-to-date.

The following personal data is processed:

• Surname, first name, company name and contact name (for companies)
• Registered office address (for companies), residential address, mailing address
• Email address
• Phone number
• System information (IP address, system version, resolution, website usage statistics, pages viewed, browsing habits, behaviour patterns)

Data processing time:

• For direct marketing purposes, the user's consent is required, and data is processed until the user revokes their consent.
• For profile data, data is processed for 4 years from the last login.
• For purchase data, data is processed for 8 years in accordance with the Accounting Act 169. § (2).

Data transfer conditions

The Data Controller may share the personal data it processes to the extent necessary with the following individuals and entities operating in the following areas:

• Data processing
• Legal representation
• Bodies authorised by law to handle legal disputes
• Delivery
• Accounting
• Debt collection
• Marketing
• Invoicing

Data processors

When you make a purchase on the website, the Data Controller (depending on the delivery method you choose) will share your name, delivery address (for courier services, your email address and phone number - to coordinate delivery times), and the invoice amount (which may be payable in advance) with the delivery company, so that the goods can be delivered to you.

The Data Controller uses the following courier services (data processors):

• If you choose courier services or a GLS point: GLS General Logistics Systems Hungary Csomag-Logisztikai Kft. (registered office: 2351 Alsónémedi, GLS Európa u. 2., company registration number: 13-09-111755, tax number: 12369410-2-44)
• For postal deliveries: Magyar Posta Zrt. (registered office: 1138 Budapest, Dunavirág u. 2-6., company registration number: 01-10-042463, tax number: 10901232-2-44)

You agree to these terms by selecting a particular delivery company, and accept their own Terms and Conditions.

Data processing companies or entities involved in data processing

The Data Controller, Kommunikál-OK Kft., is responsible for data processing. Other companies are also involved in the processing and storage of data for contractual clients.

Which companies are involved in data processing?

The Data Controller works with the following companies as part of its business activities:

• Hosting provider: Rackhost Zrt.: 6722 Szeged, Tisza Lajos körút 41., +36 1 445 1200, info@rackhost.hu, - data protection policy
• In specific cases, the contract may include further data processing individuals or companies.

Data subject rights and legal redress

If you do not wish for your personal data to be used for marketing purposes, you have the right to refuse this without giving any reason. You should send your data deletion request to the Data Controller by email or by post using the contact details on the website.

Data protection for minors and individuals with limited legal capacity

Kommunikál-OK Kft.'s website and related content are not intended for children under 13 years old. We do not collect or process personal data about children under 13 without verified parental or guardian consent. Parents or guardians may request the release or deletion of data relating to their child. If the Data Controller becomes aware of a child's age during data processing, it will use this information to obtain parental consent.

For those with limited legal capacity, consent is required from their legal guardian, except for routine registration processes that are common and do not require special consideration.

Definitions

• Data processor: a natural or legal person, public authority, agency or any other body which processes personal data on behalf of the controller
• Data processing: any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction
• Data transfer: making personal data processed by the controller accessible to a third party
• Data breach: a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed
• Terms and Conditions (T&Cs): the general terms and conditions that outline the Data Controller's products and services
• Identifiable natural person: a natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person
• Recipient: a natural or legal person, public authority, agency or any other body, to which the personal data is disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be subject to the applicable data protection rules according to the purposes of the processing
• Consent of the data subject: any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her
• Data subject: any identified or identifiable natural person
• Users: visitors to the website operated by the Data Controller, http://www.kikapcsologo.hu and its other designated addresses
• Third party: a natural or legal person, public authority, agency or any other body which is not the data subject, the controller, the processor or persons who, under the direct authority of the controller or processor, are authorised to process personal data
• Authority: the National Authority for Data Protection and Freedom of Information (registered office: 1125 Budapest, Szilágyi Erzsébet fasor 22/c., phone: 06-1 391-1400, fax: 06-1 391-1410, email: ugyfelszolgalat@naih.hu, website: naih.hu)
• Partner/Client: a natural person who does not sign a contract with the Data Controller on the website for the sale of goods or the provision of services
• Registration: the recording of personal data of a website user to create a user account
• Personal data: any information relating to an identifiable person
• Service: the products and services provided by the Data Controller to its Clients, Partners and Users on the website or by other means, as detailed in the Terms and Conditions
• Website: the website operated by Kommunikál-OK Kft. and its other designated addresses